Saved Inbox Views
Browse, edit, and share existing views.
Inbox Views
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My Open Tickets
Tickets assigned to me, status is Open or Pending, sorted by oldest first.
High Priority – All Teams
Priority is High or Urgent, status not Closed, sorted by priority then oldest first.
SLA At Risk (Next 2h)
SLA status is At Risk or Breaching Soon, target response/resolution within 2 hours.
Unassigned New Tickets
New, unassigned tickets to help triage and distribute workload quickly.
Quick Create: New Inbox View
Define a simple saved view without leaving this page. Advanced options are available in the full editor.